Orders are shipped within 2 days after receipt of the Order
Confirmation via Post Office Priority Mail or UPS Ground
depending on the items purchased.
WHEN CAN I EXPECT MY ORDER?
Depending on the shipping location orders shipped via
Post Office Priority Mail are delivered within 1-3 days and
UPS Ground within 3-5 days.
DO YOU SHIP TO MY COUNTRY?
Roxanne Rizzo Ent., Ltd. only ships orders within the 50 United States & Puerto Rico
at this time. International orders can be accepted by contacting FRENDS BEAUTY SUPPLY
in North Hollywood, California. Please call 818-769-3834 or visit www.frendsbeauty.com and
click on Brands: Roxanne Rizzo.
CAN I BUY ROXANNE RIZZO PRODUCTS AT A PHYSICAL STORE?
Yes. Depending on your location we have Retail stores that sell Bronze Glow
and various products from the beauty line. To find out if we have a store
in your area, please send us an email inquiry to email@example.com.
HOW MUCH IS SHIPPING?
Depending on the number of products ordered shipping costs start at
$5.95 up to $10.95 per order.
DO YOU OFFER EXPRESS SHIPPING?
No. Not on the website. However, if you need an order immediately, you can call
our Studio phone at: 212-477-7084 and we will quote you a price for Express
shipping and put your order through manually if you agree to the price.
WHEN WILL MY FAVORITE ITEM BE BACK IN STOCK?
If you see that an item is out of stock you can email us at: firstname.lastname@example.org
and we will let you know when the item is available. Generally our products are
always in stock, but from time to time we can experience a back order.
I AM HAVING CHECKOUT PROBLEMS.
If you are having a problem checking out you can email us at: email@example.com
and we will determine if the system is down and will advise you how to order manually
IS THE WEBSITE SECURE?
Yes. Our website was designed with security in place via our SSL Security Certificate and is detected by the "Lock" symbol in the address bar. Your information is secure and is transmitted via our secure gateway account. We do not keep any credit card information on file.
I'D LIKE TO REPORT A WEBSITE ERROR.
If you are having a problem with the web\site please check your browser settings and
try again. If you are still having a problem you can call our Studio at: 212-477-7084 or
email us at: firstname.lastname@example.org.
I AM HAVING DIFFICULTY MAKING A PRODUCT WORK.
All of our products are backed by our guarantee to be in good working order.
However, if one of our products fails to work, you can email us at email@example.com
and we will try to determine what the problem is. If we determine that there is a
product malfunction, we will gladly replace it free of charge.
I WOULD LIKE TO MAKE A RETURN. I HAVE RECEIVED A DAMAGED OR DEFECTIVE PRODUCT.
If you receive a damaged or defective product please email us firstname.lastname@example.org and
we will advise you how to return a product.
WILL YOU SPONSOR MY BLOG/CHANNEL IN EXCHANGE FOR A REVIEW?
E mail us at email@example.com to discuss further.
DO YOU OFFER DISCOUNTS TO INDUSTRY PROFESSIONALS?
Yes. But, you must call our Studio phone at: 212-477-7084 or email us at
firstname.lastname@example.org for a quote. Your order will be put through manually.
I'M A REPRESENTATIVE OF A PRINTED PUBLICATION LOOKING TO GET IN
TOUCH WITH PR.
Email us at email@example.com and we will advise you who to contact.
I'M INTERESTED IN SELLING ROXANNE RIZZO PRODUCTS WHOLESALE IN
Yes, we currently offer wholesale pricing to makeup artists, retailers, and other industry related clients. For more information call us at 212.477.7084.
HOW DO I APPLY BRONZE GLOW?
Shake the can thoroughly before application. Hold approximately 6 inches from desired area and spray with a continuous flow. The mist will apply evenly over face and body.
HOW LONG DOES BRONZE GLOW TAKES TO WORK?
IInstantly. As it dries you will see the color deepen over the next few minutes. After it dries completely, you can spray again to reach your desired tone.
HOW LONG DOES BRONZE GLOW LAST?
About three days, but everyone is different. You can control the the gauge of your coloring, if you feel your skin needs a little radiance then all you need is one spray mist, if you want to get a little more color then two spray mist.
DOES BRONZE FADE EVENLY?
Yes ! You never know were it starts or ends and no botching occurs
DOES BRONZE GLOW HAVE A HEAVY SCENT?
NO. Bronze Glow has a very light Amaretto type fragrance. When it dries into the skin you can no longer detect the scent and you're ready to apply your own cologne, perfume and after shave and it won't interact
DOES BRONZE GLOW SPF?
No!! as we all know , repeated exposure of unprotected skin may increase the risk of skin cancer and skin aging.... "Tip" if going to the beach for the day layer bronze glow 4 to 5 times until golden brown .... Than when you get there spray sunscreen over your face and body same as when you apply bronze glow ..... Doing this protects your skin , locks and puts a amazing sheen over Bronze glow ..... And you look amazing before you even get there!!!!!
WILL BRONZE GLOW STAIN MY CLOTHES?
We recommend the best time to spray Bronze Glow is after the shower. Let dry for approximately twenty minutes, and clothes will not stain. If you're wearing a lighter color clothing we recommend waiting a few extra minutes so there is no light residue on the inside of your clothes. If any resume does occur, it will not cause any permanent staining .
IF I SWEAT, WILL BRONZE GLOW RUN OR DRIP?
No. It is best to wait 6 hours before heavy perspiration or contact with water.
We welcome your suggestions and/or feedback. Please email us at firstname.lastname@example.org